SMS Terms
Service text messages from StraightShot Overhead.
Last updated November 2, 2026
These terms cover the StraightShot Overhead Service Notifications text-message program. StraightShot Overhead repairs and services residential garage doors in Tyler, Texas and surrounding areas.
What we text you about
Only your appointments and the service you asked us for:
- Appointment confirmations
- Appointment reminders
- Scheduling changes
- Technician arrival updates
- Conversations about your requested service or job
We do not send advertising, promotions, review requests or sales follow-ups through this program.
Texts are optional
You only get these texts if you agree to them. Agreeing to texts is optional and is not required to book or buy anything. You can still book, and we can still reach you by phone or email.
How you agree
On our website
Our booking forms have a separate checkbox that starts unchecked. Checking it means you agree to this wording:
“Yes, StraightShot Overhead may send me automated text messages about my appointments and requested service, including appointment confirmations, reminders, scheduling changes, technician arrival updates, and job-related conversations. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Agreeing to texts is optional and is not required to book or purchase services.”
By phone
If you book by phone, our staff may read you this script and record your yes or no answer. Nothing is recorded as a yes unless you say yes.
“Before we finish, would you like StraightShot Overhead to send you automated text messages about this appointment and your service? These include appointment confirmations, reminders, scheduling changes, technician arrival updates, and messages about your job. Message frequency varies, and message and data rates may apply. You can text STOP at any time to opt out, or HELP for help. Our SMS Terms and Privacy Policy are at straightshotoverhead.com/sms-terms and straightshotoverhead.com/privacy. Saying yes is optional and isn’t required to book or buy anything. Would you like to receive these texts? Yes or no?”
Your permission applies to the mobile number you gave us. If your number changes, we ask again for the new number.
How often
Message frequency varies with your appointments and service.
Costs
Message and data rates may apply, depending on your mobile plan. StraightShot Overhead does not charge for these texts.
To stop: text STOP
Reply STOP to any of our texts to opt out. You can also reply UNSUBSCRIBE, CANCEL, END or QUIT. You will get one message confirming you are opted out, and then no more texts from this program. You can also call or email us and ask us to stop, and we will record it.
If you texted STOP and later want our texts again, reply START. We will not restart texts on our own, and a new booking does not restart them.
For help: text HELP
Reply HELP to any of our texts for help. You can also call or text (903) 245-1182 or email Ricky@straightshotoverhead.com.
Our text number
Program texts come from StraightShot Overhead’s business texting number, (903) 403-2898.
Delivery
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, your phone and coverage, and is not guaranteed. Please call us if you are waiting on an appointment update and have not heard from us.
Your privacy
We use your mobile number only for the messages you agreed to and to honor your choices. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes, and we never sell or share your text-message opt-in or consent. See our Privacy Policy for details.
Changes
If we change these terms, we’ll update the date at the top of this page.
Contact us
StraightShot Overhead · Tyler, Texas · (903) 245-1182 · Ricky@straightshotoverhead.com